bdg66
Privacy Policy

bdg66 (referred to as "we", "us", or "the platform") is a trusted online casino and betting service provider in Bangladesh. We place the highest importance on our users' privacy and are committed to being fully transparent about how we collect, use, and protect your personal information. This privacy policy describes in detail how we process your information and what rights you have.

By using bdg66's services, you will be considered to have given your consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

1. Scope of Information Collection

The information you voluntarily provide when registering and using bdg66's services, along with information our system collects automatically, is what we consider "personal information".

1.1 Information You Provide Directly

• Full name, date of birth, and national identity card details (for age verification)
• Email address and mobile number (for communication and account verification)
• Current address (where applicable)
• Payment details (bKash, Nagad, Rocket, Upay, or bank account number)
• Identity verification documents (during KYC verification)
• Any information provided when contacting us via live chat or email

1.2 Automatically Collected Information

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Your browsing and navigation patterns on the site (which pages you visited and for how long)
• Login times, transaction history, and gaming activity
• Information collected through cookies and similar tracking technologies

2. Purpose of Information Use

We use your personal information only for specific and legitimate purposes. The main reasons we use your information are listed below:

We may also use your information to fulfil legal obligations, enforce responsible gaming policies, and ensure the security of our platform. We never sell your information to third parties for marketing or promotional purposes without your consent.

3. Information Sharing and Disclosure

bdg66 does not disclose your personal information to unauthorised third parties. However, limited information may be shared in specific circumstances:

3.1 Trusted Service Partners

Our payment gateway partners (bKash, Nagad, Rocket, Upay, and banks), IT infrastructure providers, and game providers may have limited access to certain information. All such partners operate under a strict confidentiality agreement and may not use your information for their own purposes.

3.2 Legal Requirements

If disclosure of information is required by any law, court order, or directive from a government authority, we will comply. In such cases, we will disclose only the information that is legally required.

3.3 Fraud Prevention

If fraud, money laundering, or other illegal activity is suspected on any account, relevant information may be shared with investigative agencies.

4. Data Security Measures

bdg66 has put in place a number of technical and organisational measures to protect your information:

• SSL Encryption: All information sent to and received from our site is encrypted using SSL (Secure Socket Layer) technology.
• Access Controls: Only authorised staff can access your information, and their access is restricted according to their role.
• Firewall and Security Monitoring: Our servers are under continuous security monitoring and are protected by advanced firewalls.
• Regular Security Audits: We conduct regular security tests so that any vulnerabilities can be identified and resolved immediately.
• Two-Factor Authentication: An additional layer of security is available when accessing your account.
• Staff Training: All our staff receive regular training on data protection.

Please keep in mind, however, that no method of transmitting or storing information over the internet is 100% secure. We make every effort to protect your information, but no organisation can guarantee complete security.

5. Cookie Policy

Cookies are small text files stored in your browser. bdg66 uses several types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used for tasks such as keeping login sessions active, retaining cart information, and security verification. Disabling these cookies will prevent the site from working properly.

5.2 Analytical Cookies

These cookies help us understand how users are using our site. We use this information to improve the site experience. The collected information is processed in a fully anonymised form.

5.3 Preference Cookies

These cookies are used to remember your language preferences, site settings, and other personalised preferences, so you do not have to reconfigure them on every visit.

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may cause some features of the site to stop working properly.

6. Data Retention Period

We retain your personal information only for as long as it is necessary. As a general guideline:

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for a set number of years as required by legal obligations.
• Even after an account is closed, some information may be kept for a defined period for fraud prevention and legal needs.
• Information related to marketing preferences is retained until you withdraw your consent.

After the defined retention period ends, we securely delete or anonymise your information so that you can no longer be identified from it.

7. Your Rights

You have several important rights over your own information:

To exercise any of these rights, please contact us via live chat or email. We will process your request as quickly as possible.

8. Protection of Minors' Information

bdg66 is strictly not intended for anyone under 21 years of age. We do not knowingly collect or process information from any person under 21. We verify age at registration, and if it becomes known that an account holder is below the required age, we will immediately close that account and delete the associated information.

If you believe that a minor has registered on our platform, please notify our support team immediately.

9. Notice Regarding Third-Party Websites

If our platform contains links to any third-party websites, those sites are governed by their own privacy policies. bdg66 is not responsible for the privacy practices of these external sites. You are advised to read the privacy policy of any third-party site before visiting it.

10. Policy Changes and Updates

We may update this privacy policy from time to time due to business needs, legal changes, or technological improvements. For any important changes, we will notify you by one of the following methods:

• A notification will be sent to your registered email
• A notice will be displayed on the site's main page
• The "Last Updated" date will be noted at the top of the revised policy

If you continue to use the site after changes are made, you will be considered to have given your consent to the updated privacy policy. If you do not agree with the changes, you may close your account and stop using the platform.

11. Responsible Gaming and Data Protection

We believe that responsible gaming and strong data protection complement each other. We use your gaming history and behavioural data to identify potentially problematic gaming patterns and provide necessary support. This information will never be used against you; rather, it is used solely for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.